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Indiana County, PennsylvaniaDepartment of Human Services
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Resource Directory

Last Updated On: 12/04/2025
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Indiana County Government, Veterans Affairs

Organizational Information

Vision, Mission and/or Purpose of Organization

Mission Statement: The Indiana County Department of Veterans Affairs is dedicated to serving the county’s 5,300 Veterans and their families by providing expert guidance and comprehensive support in accessing the benefits they have earned. We assist with disability compensation, pensions, education benefits, and navigating the VA claims process, and we support surviving spouses in obtaining benefits. The office also connects Veterans to vital resources such as mental health care, housing assistance, and other community services. Through advocacy and collaboration, we work to improve the lives of Veterans and honor their service with integrity and respect. Vison Statement: Our vision is to be the trusted resource for Veterans and their families in Indiana County—delivering accessible, compassionate, and effective support that connects them to the benefits, services, and opportunities they deserve. We aim to build a thriving community where Veterans are recognized for their service, supported in their needs, and empowered to lead fulfilling lives through strong partnerships and forward-thinking solutions.

Contact Information

Key Leader(s)

Jessica Walker -   Director
jwalker@indianacountypa.gov

Contact Person(s)

Jessica Walker - Director

Contact Number(s)

724.465.3815

724.465.3805 - TDD

724.465.3991 - FAX

Contact Email(s)

jwalker@indianacountypa.gov - Director

Web Addresses

www.indianacountypa.gov

Primary Address

Indiana County Courthouse
825 Philadelphia Street
2nd Floor
Indiana, PA, 15701

Service Information

Service Area

Indiana County

Service Description

Service Description List Service Description Provides direct assistance to Veterans, surviving spouses, and dependents with completing and submitting applications for a wide range of state and federal Veterans benefits, including: • VA Compensation and Pension benefits • Service-connected disability claims • Survivor benefits • Burial and memorial benefits (headstones, markers, and burial flags) • Military records requests (DD-214 and other service documents) • Transportation assistance through the Disabled American Veterans (DAV) van program for scheduled VA medical appointments • Assistance with VA Health Care enrollment • Applications for state programs, including the Disabled Veterans Real Estate Tax Exemption, Amputee and Paralyzed Veterans Pension, Blind Veterans Pension, and related programs • Applications for emergency assistance through community organizations that provide support for housing, food, utilities, and other basic needs • Information and assistance for Department of Transportation Disabled Veteran license plates and free or reduced vehicle registration

The office also provides referrals and direct points of contact for: • Education benefits and approved training programs • Employment and vocational rehabilitation services • VA home loan assistance

Available Hours

8:00 am - 4:00 pm / Monday through Friday

Fees/Cost for Services

None

Eligibility Requirements

Each state and federal benefit program has its own specific eligibility requirements, which are primarily based on an individual’s military service, discharge status, and the type of benefit being requested. Additional factors—such as service-connected conditions, income level, length of service, and wartime service—may also apply. Veterans and eligible dependents are encouraged to contact the office for a personalized eligibility review.

Miscellaneous Information

Speaker Available

Yes

Volunteer Use

Yes

Volunteer Need

Yes

2-1-1

Health & Human Services Helpline in Indiana County!

Dial 2-1-1 or go to www.pa211sw.org!

2025 Indiana County Point In Time of Unsheltered Homeless Summary Report

The US Department of Housing and Urban Development (HUD) requires county homeless assistance grant recipients to conduct regular counts of homeless people (Point in Time Count). This count includes both sheltered and unsheltered counts. The counts are taken across PA on the night of the third or fourth Wednesday of January each year. The Indiana County Department of Human Services coordinates an active committee that completes activities for the Unsheltered Count. The committee representatives are from agencies, organizations, and individual residents interested in helping with the needs of our most vulnerable residents. The committee completes outreach about the count, as well as what services are available to those who find themselves homeless. They also canvass the county the night of the count to try to find anyone who is unsheltered homeless or those who are in uninhabitable conditions. Residents of the county are asked to share any possible locations where unsheltered individuals/families may be found. If you want to learn more about the count and the effort that is put forth to help/locate these individuals/families, review the 2025 Indiana County Point in Time Count of the Unsheltered Homeless Summary Report. The report can be found under the Information Tab in the menu. Go to the bottom of the page and find the Indiana County Point in Time Count of the Unsheltered Homeless Folder. Click on that folder then on the 2025 Unsheltered Count Summary Form for Coordinators.

Department of Human Services Has a FaceBook Page

Check out our FaceBook Page. Like and Share! Link

Indiana County SPEAKS UP SURVEY 2022

To view the results of the Indiana County SPEAKS UP Survey 2022, please see the folder under the About Tab in the menu. Click on Data Sources, then on the Indiana County SPEAKS UP Survey 2022 Results File. The first spreadsheet consists of survey questions with graphs. The second spreadsheet has comments sorted into categories. The third spreadsheet has comments sorted by zip codes.

This was an anonymous survey. 2285 people responded to the survey, and the survey received over 1600 comments on a variety of topics from the residents of Indiana County.

The Power Point Presentation shared at the Town Hall Meetings held in May and in early June will be added to the website soon. 

 

Indiana County, PA Community Video Tour

The Indiana County Center for Economic Operations (CEO) affiliates are proud to announce the completion of a new series of videos entitled "Indiana County, PA Community Video Tour". The project includes seven short videos which provide an overview of the quality of life in Indiana County. The series includes an introduction video featuring Indiana County Commissioners Mike Keith, Robin Gorman and Sherene Hess. Additional videos include "Indiana County Works", "Indiana County Plays", "Indiana County Learns", "Indiana County Cares", "Indiana County Welcomes", and "Community Organizations" providing a glimpse into Indiana County for those interested in learning what it's like to live, learn, work and play in Indiana County, Pennsylvania. Access the video tour at https://www.indianacountypa.gov.